Complaints against CCN Insurance Services AG as insurance intermediary
If you are dissatisfied with our performance as an insurance intermediary, you have the opportunity to address a complaint.
You have this right as the policyholder, as the insured person or as the beneficiary, both as a natural person and as a legal entity.
Complaints can be submitted as follows:
– by mail to CCN Insurance Services AG, Richard-Reitzner-Allee 1, 85540 Haar
– by phone: +49 (0)89/43607-0
– by Email: meinung@ccn-insurance.com
Please let us know the reason for your complaint so that we can investigate it. Upon receipt of your complaint, you will immediately receive a confirmation of receipt from us with information on the time we will need to process it. If an immediate response is not possible, you will be informed of the reasons for the delay and when the investigation is expected to be completed.